Technical Support for OnCore & eReg
Gain access, find tools & resources, or get help.
All clinical research being serviced by a CTSU will be managed in OnCore, an enterprise Clinical Trials Management System (CTMS). OnCore allows for automated standard interfaces with MiChart, which helps reduce duplicate data entry and integrates clinical research billing for increased efficiency and accuracy. OnCore has the ability to provide complete subject and financial management for all clinical trials.
In order to receive access to OnCore, you must submit an account request form. After you have submitted your request and it is approved by your CTSU Account Approver, you will receive information about required training specific to your role. Once you have completed all training, you will receive your OnCore account information within two business days.
Modification or Deactivation of Accounts: The request form for OnCore may also be used to request account modifications or deactivation of an account. Deactivation should be requested as soon as you no longer require access to either application.
The Advarra eReg product is a compliant tool for managing all required regulatory documents for human subjects research. eReg integrates with the existing U-M OnCore CTMS, manages document owners and expiration dates, routes documents for signature or other notifications, and is 21 CFR Part 11 compliant for electronic signatures. eReg can share documents across multiple protocols and allows secure access for study sponsor monitoring.
In order to receive access to eReg, you must submit an account request form. After you have submitted your request and it is approved by your CTSU Account Approver, you will receive information about required training. Once you have completed all training, including any OnCore training, you will receive your eReg account information within two business days.
Modification or Deactivation of Accounts: The request form for eReg may also be used to request account modifications or deactivation of an account. Deactivation should be requested as soon as you no longer require access to either application.
Need an External Reviewer Account? Click Here
Need assistance? Use the two steps below.
- Start by using the self-help resources available:
- CTMS training materials – videos available through Cornerstone Learning
- CTSO Work Guides – thorough step-by-step guides that assist study teams with their clinical research workflow
- Contact the Clinical Trial Management Systems (CTMS) Team. Click here, to submit a Request for Help.
CTMS Tech Talks is an interactive quarterly meeting designed for all OnCore and eReg users. Each session is brought to you by the Clinical Trials Management Systems (CTMS) team. Don’t miss the opportunity to:
- Discuss the latest developments in the CTMS applications
- Share best practices
- Participate in unique skill-building sessions
Join an upcoming session! The CTMS team looks forward to your participation in these informative and educational events.
The Clinical Trials Support Office is a unit of the Medical School Office of Research, where our mission is to foster an environment of innovation and efficiency that serves the Michigan Medicine research community and supports biomedical science from insight to impact.
