Calendar Review & Analysis Office

Our analysts and support specialists are here to assist investigators and study teams conducting clinical research. 

Frequently Asked Questions Photo of a man and woman sitting in front of a computer that is open to CTMS sharepoint

The Clinical Research Calendar Review & Analysis Office (CRAO) assists principal investigators and study teams conducting clinical research by providing analysts and support specialists who facilitate the building and completion of the billing grid (calendar) that interfaces with MiChart, review required core documents for alignment with Medicare and University policies and provide clinical research billing analysts who will audit and work to have clinical research billing errors corrected. 
How the Calendar Review & Analysis Office Supports Research
Partnership with the Clinical Trials Support Office

We are a strategic partner with the Clinical Trials Support Office and Support Units. CRAO creates billing calendars for all Human Subject clinical trials that have billable items and services to ensure consistency across the protocol, informed consent, billing calendar, budget, and contract, and to allow for the appropriate adjudication of charges.

Clinical Research Billing Guidance

The Clinical Research Billing (CRB) process ensures that services provided as part of a clinical study are correctly billed to the sponsor or third-party payor. CRAO team members act as concierges throughout this process, which involves many organizations and requires institutional, state, and federal compliance.

Billing Calendar & Study Applications

Faculty and Staff initiating clinical research must submit a billing calendar as part of the IRB application. CRAO will review all of the study-related documents (protocol, informed consent, billing calendar, budgets, grants/contracts) and complete a Medicare Coverage Analysis in addition to a billing calendar review in order for CRAO to review and approve.

Clinical Research Tools

OnCore is Michigan Medicine's clinical trials management system (CTMS), providing complete subject and financial management. It allows for automated standard interfaces with MiChart, which helps reduce duplicate data entry and integrates clinical research billing for increased efficiency and accuracy.

Contact Us
Calendar Review & Analysis Office
Medical School Office of Research
North Campus Research Complex, Building 520
2800 Plymouth Road
Ann Arbor, MI 48109
Phone Number: 734-998-6880
Health Information Technology & Services (HITS) Phone Number: 734-936-8000
About Us

The Calendar Review & Analysis Office is part of the Office of Research, where our mission is to foster an environment of innovation and efficiency that serves the U-M Medical School community and supports biomedical science from insight to impact.

For Clinical Research Billing and Coding concerns, contact [email protected]. 
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e-HAIL Symposium 2024: Generative AI in Healthcare
The 3rd annual e-Health and Artificial Intelligence (e-HAIL) symposium, Generative AI in Healthcare, is coming soon! The symposium is a unique opportunity to hear thought leaders and learn about promising new areas of research in the field.
e-HAIL 2023 symposium
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Office of Research
New RN Pool Available to Support MCRU Overnight & Extended Hours
The Michigan Clinical Research Unit (MCRU) is excited to announce the development of an overnight RN pool to support overnight/extended hours. If you have current or upcoming studies that require overnight RN services in MCRU, contact [email protected] for more information.
 FFMI fastPACE spring 2024
Office of Research
Register Today! FFMI fastPACE Spring Cohort Begins Friday, May 10
Don't miss your chance to participate in this project-based, experiential course designed to help academics launch new innovations, including medical devices/diagnostics, digital solutions, drugs, educational/training interventions, research tools, and many others.
 Image of Mio Nakamura, MD, MS
Office of Research
Clinical Trials Support Office Announces New Associate Medical Director
The Clinical Trials Support Office (CTSO) is pleased to announce that Mio Nakamura, MD, MS, Clinical Assistant Professor, Dermatology, has been appointed as the new Associate Medical Director of the Michigan Clinical Trials Support Unit (M-CTSU) and Michigan Clinical Research Unit (MCRU). Dr. Nakamura’s appointment will begin July 1, 2024, and is a 2-year term.