Calendar Review & Analysis Office

Our analysts and support specialists are here to assist investigators and study teams conducting clinical research. 

Frequently Asked Questions Photo of a man and woman sitting in front of a computer that is open to CTMS sharepoint

The Clinical Research Calendar Review & Analysis Office (CRAO) assists principal investigators and study teams conducting clinical research by providing analysts and support specialists who facilitate the building and completion of the billing grid (calendar) that interfaces with MiChart, review required core documents for alignment with Medicare and University policies and provide clinical research billing analysts who will audit and work to have clinical research billing errors corrected. 
How the Calendar Review & Analysis Office Supports Research
Partnership with the Clinical Trials Support Office

We are a strategic partner with the Clinical Trials Support Office and Support Units. CRAO creates billing calendars for all Human Subject clinical trials that have billable items and services to ensure consistency across the protocol, informed consent, billing calendar, budget, and contract, and to allow for the appropriate adjudication of charges.

Clinical Research Billing Guidance

The Clinical Research Billing (CRB) process ensures that services provided as part of a clinical study are correctly billed to the sponsor or third-party payor. CRAO team members act as concierges throughout this process, which involves many organizations and requires institutional, state, and federal compliance.

Billing Calendar & Study Applications

Faculty and Staff initiating clinical research must submit a billing calendar as part of the IRB application. CRAO will review all of the study-related documents (protocol, informed consent, billing calendar, budgets, grants/contracts) and complete a Medicare Coverage Analysis in addition to a billing calendar review in order for CRAO to review and approve.

Clinical Research Tools

OnCore is Michigan Medicine's clinical trials management system (CTMS), providing complete subject and financial management. It allows for automated standard interfaces with MiChart, which helps reduce duplicate data entry and integrates clinical research billing for increased efficiency and accuracy.

Contact Us
Calendar Review & Analysis Office
Medical School Office of Research
North Campus Research Complex, Building 520
2800 Plymouth Road
Ann Arbor, MI 48109
Phone Number: 734-998-6880
Health Information Technology & Services (HITS) Phone Number: 734-936-8000
About Us

The Calendar Review & Analysis Office is part of the Office of Research, where our mission is to foster an environment of innovation and efficiency that serves the U-M Medical School community and supports biomedical science from insight to impact.

For Clinical Research Billing and Coding concerns, contact [email protected]. 
Upcoming Research Events All Office of Research Events
OHRP’s Subparts B, C, and D -Special Populations
This course will examine the additional regulatory requirements for conducting research involving pregnant women, fetuses, neonates, children, and prisoners, including the requirements for these populations in a research project and obtaining informed consent.
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Federal and Institutional Requirements for Human Subject Research
This course will introduce the basics of conducting human subject research in compliance with federal regulations and institutional practices.
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Elements of Informed Consent
This course offers an overview of informed consent in human subject research. The course will examine IRBMED’s standard consent template and focus on how it reflects federal requirements.
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Introduction to eResearch
This course is intended for those unfamiliar with eResearch, the university’s electronic research administration site. This course will provide a basic knowledge of working in and using eResearch while examining the process for creating and submitting an initial project application.
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Advanced Genomics and Bioinformatics Cores Holiday Open House
Join us at our Holiday Open House event, where innovation meets expertise! This is an opportunity for researchers to explore our cutting-edge facilities and discover the exciting advancements in Single Cell, Spatial, and Next Generation Sequencing (NGS) technologies.
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Waivers, Alterations, and Alternative Forms of Informed Consent
This course offers an overview of some special situations relating to informed consent. Specifically, waivers and alterations of informed consent, waivers of documentation of informed consent, and obtaining consent from non-English speakers.
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Research Operations, Management & Strategy (ROMS) Fellowship Information Session
The Research Operations, Management & Strategy (ROMS) Fellowship sponsored by the UMMS Office of Research is now recruiting for the 2025-2027 cohort and is hosting an upcoming information session about the program.
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Reporting AEs, ORIOs, and Unanticipated Problems
This course will identify what constitutes an Adverse Event, ORIO, and Unanticipated Problem and how such events impact risk to subjects. Additionally, the course will review the requirements of reporting such events to the IRB and other entities.
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Amendments and Continuing Reviews
This course is a follow-up to Initial Project Applications and will examine the process for submitting amendments and scheduled continuing reviews to IRBMED using eResearch once a project’s initial application has been approved.
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Featured Research News All Office of Research News Photo of a person holding a floating graphic of a targed with an arrow in the bullseye
Office of Research
Request for Applications for Assistant Dean for Clinical Research
The Medical School Office of Research is seeking applications for a faculty leader to serve as an Assistant Dean for Clinical Research.
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Office of Research
BRCF 2024 Holiday Core Closures
In observance of university holidays (Thanksgiving and Winter Break), several cores will have a change in operations.
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Office of Research
Aikens Innovation Academy Now Accepting Applications
The Aikens Innovation Academy is a project-based course offering mentorship and funding for academics with cardiovascular innovations.